Customer Service

Long opening hours and lots of contact options

Our customer service has long opening hours and several contact options. From now, we are available between 9 and 21h via: Telephone, Email, Facebook, Twitter and WhatsApp. On Saturday, we are at your disposal from 12 to 16h.

Simply ask your question in German or French
Although we can perfectly communicate in English and Dutch, our command of the German and French language is not as good. Still, we can understand if you write us in German and French. You have difficulties understanding English? No problem! Just indicate this in your message and we will do our best to translate it for you. Service from CBD-Expert.

Improvement of our service

We work continuously to improve our services, you can therefore always mail us with tips and suggestions. Even if you are unhappy about one of our products, you can always contact us.

Your response is a chance for us to provide you with our service and improve it.

Contact Customer Service
Response times stated are during office hours (Working days: 9:00-21:00, Saturday: 12:00-16:00
Call us +31 251-206 268
Direct contact
1 hour response
1 hour response
2 hour response
WhatsApp to 06 24 579 753
1 hour response
frequently asked questions